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Andy
Absolutely shocking and disgusting company. I arrange a Samsung delivery for today and get my 1 hour window. I check the tracking and it says he is on parcel 66 and mine is 72. 1 minute later as I am sat looking out of my window I get the message "sorry we missed you" ?????? So I phone them and they apologise and say yes he was in your street but 87 metres away and they get intouch with local depot. I am then told they will phone within 15 minutes and the driver will return. I wait over 30 minutes and no phone call, so go on chat to be told delivery will not take place until tomorrow as he missed me !!!! Absolutely furious with them. Driver too bone idle to deliver followed by the call centre lying to me Managed to get the order to be redelivered today before noon. Got up this morning to find it had been changed to Friday 20th before midnight!!!!! After speaking with them they really are a joke. They blatantly lie to you. It is now rescheduled for Monday....we will see!!!!
3 months ago
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DPD has a 1.2 average rating from 5,014 reviews

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