Disrespectful and Dishonest Service I had a very disappointing experience with one of your drivers during a scheduled collection. The driver was incredibly disrespectful and did not even attempt to pick up my parcel, despite the collection being confirmed. To make matters worse, He falsely reported on the DPD app that there was "no parcel to collect," which is completely untrue. The parcel was ready and waiting at the designated spot. It’s unacceptable to experience such poor customer service, especially from a company that I’ve relied on in the past. I expect honesty and professionalism, but this driver fell short on both counts. I hope DPD will address these issues to prevent this from happening to other customers in the future.