Driver said unable to deliver but took a photo of my neighbours gates. I tried their WhatsApp service which was bloody awful. Rang customer service it was suggested I leave driver notes on what my gate looks like and contact the seller to get them to sort it out. Basically it was raining and my driveway is long so he couldn't be assed to get out the van. I needed that parcel and now I've got to wait 3 days for the seller to respond before I can get any resolution. Annoys me no end that I waited in for that parcel and now I've got to contact DPD, the poor sod that sent it with them and waste my time even though I paid for a service.