I live in a 95 apartment extra care facility and was expecting a rather expensive item coming this morning, I got a text saying the delivery driver was coming between 10 - 11 am , at 10.30 I got a message saying sorry the driver couldn't deliver because I wasn't home , though I was in the living room. I rang our receptionist who told me the driver wanted to leave his 3 parcels in reception, she told him it's his responsibility to deliver the parcels to the individual apartments, he refused to do this because he didn't want to have to walk around a large building so he didn't bother with any of the delivery's, I then got a message to say I could go to a post office and collect them myself, as a disabled person this is inconvenient, after completing he was supposed to be coming back but the latest text says we'll redeliver Monday, Dpd in my opinion are the worst out of all delivery companies we have delivering to our care facility in Hull.