AT HOME AND PHONED DPD WITHIN THE HOUR TO SAY IT WASN'T HERE, SAID ID GET A CALL BACK WITHIN THE HOUR, DIDN'T HAPPEN SO AFTER STRUGGLING TO FIND HOW TO CONTACT, THEIR SITE RECOMMENDS WHATSAPP AFTER A FEW STEPS WAS TOLD A AGENT WOULD BE WITH ME SHORTLY, OVER 17 HOURS LATER THE REPLY WAS THE AGENT HAD LEFT THE CHAT FOLLOWED BY "HOW DID WE DO" THEY HAVE INFORMED THE RETAILER THAT APPARENTLY A PICTURE OF NEXT DOORS CAR WITH NO PARCEL AND A MESSAGE TO SAY THEY DELIVERED TO THEIR NEXT DOOR WITH A FICTITIOUS NAME IS GOOD ENOUGH FOR DPD POLICY !! BECAUSE A VAN TRACKER AND A PICTURE SHOWS THEY WHERE ON THE STREET!! ITS A JOKE