My parcel is due to be delivered last Friday. Along with the notification, they sent a message which gave options to request for re-delivery just in case I wont be around so I did request for a re delivery for the following day, to be sent to a DPD local pick up point. I have been using that local pick up point since I started doing online purchases, literally it’s been years. To my surprise, the parcel ended up returning to the sender. I tried to contact DPD and the consignor but nothing happened. My parcel was not a failed attempt, not even tried to deliver to begin with and yet ended to the depot. It is a great example of waste time and poor service. Indeed, a very inconsiderate and inconsistent courier. BTW tried to send this as a feedback however their system didn’t approve,automatically deleted. It’s an honest service user feedback for quality improvement. Thanks!
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