Paid for next day delivery. The driver took a picture of the item in front of my gate, rang the bell and then drove away with the parcel before I could walk to the gate and open it. I was texted "sorry you weren't in but we'll try again tomorrow". But I was in ! So the next day I waited in all day and about an hour after the scheduled delivery slot I got another text "sorry you weren't in and the parcel has gone back to the depot, you'll have to arrange another delivery date". When I looked at the photo the diver had left it was about 100yds from where I live and even in the wrong post code. I contacted the seller and cancelled the order and left them to tell DPD to send it back to them. I wrote twice to DPD head office in Germany and they said they couldn't help me because the parcel number I provided wasn't a valid delivery number. I went onto DPD's web site and put in that number and it showed that the parcel was being "returned to sender". So even Head Office have no idea what they are doing. I even sent them a 'screen shot' of the web page with that tracking number being 'returned to sender' and they still replied that it wasn't a valid tracking number. I will never buy again from a seller who uses DPD as their delivery courier. I am still now, 12 days on, waiting for my refund of nearly £200 for this item that the seller will have paid for 3 abortive deliveries, 2 to me and 1 to them. What more can I say !!!!