Should be a button for a zero star rating. The ABSOLUTE WORST delivery service available. First issue we had was a mobile delivery which failed to turn up next day delivery. Instead the dreaded card through the door saying sorry we missed you. We were home all day. Phone turned up the next day but had been opened and had been tampered with as we were locked out of it but thankfully the fraud department at ee sent out a new phone which we received the next day. Now a very expensive push bike has gone missing after we waited in all day on Monday but the driver didn't knock or ring our ring doorbell. Just left the dreaded we missed you card again. Numerous phone calls/emails all week with them promising redelivery but now today, they 'can't find the delivery'. We suspect it's been stolen, just as they tried stealing the mobile. How this company is allowed to still operate beggars belief. The anger and annoyance they cause is shocking. 3 days wasted staying in for something that was never getting delivered by the seems of it. Perhaps the driver 'Phil' fancied a new bike for christmas. Bunch of lying thieving scumbags.