Useless tracking & customer services will say anything to get rid of you So. I get short notice for a delivery from DPD, on 10th Dec. Time slot 10:38 - 11:38. As this was sky equipment, I had to be home, to swap the old for new. At arround 2pm, contact them on their "chat" only to be told, the package would arrove, and be pation. Im pretty sure it was a BOT! 5pm, still nothing, so i use the chat again. I was assured that delivery would be no later than 8pm. At 7:30pm, tracking suddenly starts reorting driver is 1 stop away (aprox 15mins). I can see the driver is only a few streets away. At 8pm, i check again. The driver is back in dunstable, the DPD depot. To get there from where he was, he had to drive past my house. So now I need to spend another day, home, but I dont eeven know, when delivery will be rescheduled. I have been lied to.