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Jackie
LIES from Delivery Drivers & Lack of Customer Service Paid for Next Day delivery as this is a Christmas Gift. Allegedly driver Gheorghe tried delivering today - time unknown - but I was not in. Red blob Photo on the tracking info. Nothing around my house is Red. I have been in ALL day. I also have a gravel drive and 5 dogs. Nobody came near my property. Fobbed off when I first enquired and no answers. Second time then told that my parcel was still actually at the Depot!! So Tracking was FALSE and Photo was FALSE. Photo was red blob anyway and not of any property. Not acceptable. Fraudulently take your money and literally - do not deliver. Raised a complaint - but they will not send me the outcome of the complaint... so have no assurances anything whatsoever will be done. I appreciate it is Christmas but (A) don't lie and say you've tried delivering when you haven't (B) Actually do what has been paid for, ie Next Day Delivery and (C) treat customers with respect and provide the complaint feedback they have requested.
1 month ago
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