I’m absolutely frustrated with DPD's service. I received both an SMS and an email saying my package was ready for collection, so I asked my friend to come with his car to pick it up, because the place was unchangable and at a self service at a gas station. However, when we got to the location, we scanned the QR code, opened the hatch and... nothing was there. What kind of service is this? It’s unbelievable that I was notified it was ready, only to find out it wasn’t. Completely unreliable and disappointing. Please also see the photos I've attached.
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