I ordered a lot of pet food from Pets at Home. DPD UK delivered one box and claimed they had delivered two. This was not a mistake. They lied and claimed there had been a second delivery an hour after the first (only after I had complained to Pets at Home about missing half of my items). I asked for the delivery number, it was the same for both deliveries. Pets at Home immediately acknowledged this and opened an investigation into DPD UK. In short, DPD fabricated a delivery to cover the fact they took part of my order. Do not use DPD UK. They will keep your deliveries and fabricate fake delivery details. If I had not had had the wherewithal to ask for the unique delivery number for both deliveries, they would have gotten away with lying and claimed it had been delivered. That makes them thieves by my estimation.