Absolutely awful - a clothing delivery got to the sorting office and then got returned to the company - it didn’t even get delivered. They tried to then deliver a hoover which wasn’t able to be delivered to a pick up point - said it would be delivered on the Monday to my house and it went mia ! Shark had to resend out my hoover to which the company tried to deliver it to the pick up point that it can’t be delivered to - despite shark stating to deliver to my address as the pick up point can’t take it. The clothing parcel that went back to the sender got to the pick up point this time but the driver didn’t scan it to say it’d been delivered so I have no code to collect it ! Literally the worst company I’ve ever dealt with