Inept, incompetent and deceitful in their reasons for a package not delivered. Once able to speak to a human in some far distant land after the thankless, wasteful and tedium of their moronic “Chat” facility, the operator could only go to the obviously scripted box-ticking and was unable to offer anything other than a stream of apologies that were so patently pre-rehearsed and insincere. DPD’s growth has left behind any humanity and I can but hope LEGO, the originators of my nondelivery strike this dreadful courier from their chosen list of suppliers - a pipe dream I know.