I have to say most delivery companies have let me down at least once and some to a greater degree than others but personally I've not bee let down by DPD yet. I use their app which always gives me notification and allows me to re-schedule or ask for the delivery to be left if I'm out so, and I'm obviously only commenting from personal experience, so far they are my number 1 choice and I think the rest have a lot to learn from DPD. Looking through some of the other reviews my views seem to be far from unanimous but I've written my fair share of poor reviews for the other shameful delivery companies so wanted to share my positive experiences of DPD.