Last week, whilst I was away, an red & white (incomplete) card was left for me by dpd deliveries with a parcel reference No shown as 32027020 advising me that they had attempted to deliver a parcel and "would be back tomorrow". They didn't apparently show. The card further advised that if I was to be out I should get in touch via "now.dpd.co.uk" to arrange re-delivey of the parcel. I duly tried to get in touch on-line without success and finally rang Customer Services today and spoke to an Azhar in "Customer Services" who, it has to be said, I found to be the most unhelpful, obtruse and difficult person to deal with, with him making several lame excuses as to why he could not trace the parcel reference No. given without explanation and, before rudely and unexpectedly putting the phone down on me in mid conversation, asking me to tell him who sent this unexpected parcel etc! How could I supply such information when I have no idea who sent the parcel or what its content was?? I have accordingly made formal complaint and further enquiry to trace the missing parcel on-line but as yet have heard nothing in return. Questions are has the "dpd" delivery man or someone else stolen this parcel for his/their own purposes, is it now lost, where is it, when can I expect delivery etc? Having due regard to the many other adverse comments, experiences and difficulties shared on line by other disasatisfied Customers I believe it is time for answers. Until I am satisfied let this be a warning for any other person(s) /businesses thinking of using "dpd" as their delivery company to think again! If the matter referred to is resolved and "my parcel" ultimately ever traced and received I will advise and comment further. If not, then I advise anyone interested to avoid "dpd" as a post/parcel delivery courier/company like the plague. Graham/ Bumpstead Antiques & Interiors.