Absolutely appalling service - I was at home tracking my delivery today and all of a sudden the tracking information says my delivery was made and signed for but it didn't come to my home or my neighbours and DPD cannot make contact with the driver!!! Customer services say they will investigate and it will take up to 5 working days but I have to contact my sender for more information, their attitude and customer complaint procedures are poor to say the least!.......to say I am angry about this appalling company is an understatement. DO NOT USE THEM IF YOU VALUE YOUR CUSTOMERS OR WANT RELIABILITY!! I would not even give them 1 star! UKtrustpilot shows that 52% of reviews are BAD!