I sat in all day from 7 AM 4 ft away from my front door ( my pc is in my bay window) email says delivery 4-5 PM at 5.05 PM tracking says you tried to deliver and I wasn't home and that you left a card, I have no card and no one came to the house. I check tracking and it shows a photo of a commercial garage near my house. I get an email to say you will deliver tomorrow, so I call and after 25 minutes of waiting, I get a guy who is very not bothered and really doesn't care at all and just sounds fed up with dealing with this kind of thing, but he does tell me it is unlikely it will be tomorrow despite the email. No wonder you now need to warn callers not to be abusive when they are waiting in the queue. It is like a test to see if you can stay calm and not swear as you failed in every aspect of being a courier. Failed to deliver. Lied when you advised you came to the property, lied that I wasn't home, Took a picture of the wrong place. Advised redel which isn't true, kept waiting 25 minutes to speak to someone who can't help. My nan could run a better courier service on her mobility scooter, your 94% 1 star reviews on here are a clear reflection of your ability, you must be so proud. Just shut down and do everyone a favour, the stress when you know anything is in the hands of dpd is too much to take.