AVOID!!! On 25th June I have reported my parcel missing. I’ve provided all necessary information to DPD regards my over 20kg parcel (full description of packaging, content and even photos). Since that time DPD carried over a month investigation (but still I have no answer to what has happened to my belongings). Now, over 2 months later, I still haven’t received any answers and I’m still waiting to receive money. DO NOT USE DPD!! They’ve provided me with the worst customer service!! I will never use their service again.
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