Absolutely cannot wait to leave this review. I chose DPD Local as they were one of the 'better couriers'. How wrong that turned out to be. To summarise, my delivery has arrived a day late, my three boxes have arrived dented and mashed up, as if somebody has dropped them out of a van at high speed. One of the boxes had obviously broken open so they had to tape it up with white tape. The contents in one parcel has been completely smashed up. I'm not even sure how they've managed this as the boxes are sturdy and everything inside is protected well. My fourth parcels is also still missing, two days after delivery. They have launched an 'investigation' which is going nowhere. Their 'prohibited items' list covers just about everything possible, so there's no way you can claim compensation. The compensation process is also very very slow and lengthy. Their online customer service team is extremely slow to respond (if they do respond). The phone service automated bot is frustrating to deal with and it takes a while to get to an actual human to speak to. If you absolutely must use these people (for whatever reason) MAKE SURE YOU KEEP YOUR RECEIPTS of the items you're transporting as you will need them for compensation. And also make sure you choose the extra insurance as they WILL smash your items up. As of now I haven't received any word of a refund or compensation but I will update the review accordingly.