Absolutely appalling service since Thursday Nonstop hassle and stress cause by them , Firstly my tank arrived smashed so had to get a replacement And because I had another big parcel due on the day my tank was arriving they refused to deliver it to me, My fish were in a temporary tank, so I was pushing that to get delivered Tuesday I waited til 830 pm they didn’t even buzz my door So I wasted more than an hour after delivery time going by their tracking service, I did get the tank on Wednesday, fantastic was over the moon and so grateful Now this zooplus order was being delivered today but they can’t come up my stairs due to health and safety but I asked fir it to get delivered tomorrow as I had a doctors appointment, then my dad said get it sent to my works address I will get it up for you, by this time it was a oldbury on its way back to zooplus, I have according to her the highest level to complain too about delivers and more concerned about shutting me up. Then what is really happening In their company I order the same items every month from zooplus hasn’t been a problem, Because I ordered a tank and pushing this to be delivered to me, I am getting treated appallingly bad, so what now do I go to zooplus address to get it. Shocking you have reached a very low of lowest service now I didn’t even mention retuning this order until I git back from the doctors today at 430 sh Tracking says it was At oldburys / heading there at 11.54 am What does that say to everyone You lie, fob people of and waste peoples times What are you actually paid for if you dint deliver parcels