Event - DPD delivery at 13.14 on 12 Dec (all recorded on security cam) No early morning DPD notification of any kind of a pending delivery. No DPD notification that delivery has been completed. It's as if no DPD event has occurred today. It has however, rained heavily all day long. We went out and returned late afternoon, to find a "CARDBOARD" package sitting in front of the garage. It was in the rain, and on the ground which was soaking wet. In the box was a Christmas present for our son. It's going to look awful when we hand it over to him. Do DPD care --- absolutely not. DPD drivers seem to be brainless morons who don't give a damn what happens to customer's goods. Whatever happened to REDELIVERY?? No chance, they're not returning --- it's all our fault for not being at home, even though we weren't told !! And when we are at home, we get 5 seconds to get to the door. Our last delivery a week ago, was like this. Doorbell rang. I rushed downstairs to get to the door, and saw the driver opening the front gate and leaving, and our package was left on the doorstep. I called out to him, and he (begrudgingly) returned. I told him that customers should be given more than 5 seconds to get to the door. He replied -- "we're only allowed to wait 5-10 seconds at the door, then we have to go". WHAT!!! And what if I had rushed downstairs to try to get to the door even quicker, slipped and fell down the stairs?? I rang DPD, and was told that the driver lied .... they're given up to 1 minute to wait at the door for it to be answered. Sounds like DPD drivers do whatever they want. At one time DPD were the best, they are now close to the bottom of my list. What a complete waste of time DPD have become!! I shall be writing to the retailer to advise them how unprofessional their courier is, as well as posting my comments on review sites.