Horrible company! 2 parcels missing, rang to see where they was, apparently with a neighbor even tho I did not say to leave them there, no note left ow and I was at home which he knew as he did delivery 1 parcel to me and left the other 2. Bearing in mind when he did knock he rang the bell and punched the door, sounded like he was trying to break in! So I went knocking on doors, in the freezing cold, nothing. Rang back, they said someone would call me back that day, no one did. Next day I rang back as still no parcels (and this was xmas eve) no one knew where they was, but the customer service, Joseph, though it was a good idea to HANG UP ON ME!!! So rude, I was fuming! Rang back ofcourse, no one cared, manager was meant to call back that day, no one did. Week later finally get a call, said I want a written apology, in short words, she said maybe! I said how much stress they've caused me, but didnt care, just said my tone was upsetting her and that if that's how I spoke to Joseph that's why he hung up. VILE! No one should be hung up on, he was saying stuff that wasnt true to me, not listening etc. So doing a terrible job, as for her today, again wasnt listening to me. If she dont listen to people, dont give them respect and are rude then dont exspect them to be nice back, that's not how it works. DONT USE THEM!!!