This is the second time I have been sent something using DPD that I have ordered. If you are not in you can click on options and choose a safe place for your parcel to be put and the second time that it has been ignored and my delivery cancelled so I have had to wait longer for it. On the first time I rang and asked why and was told there was something wrong with that facility. That was weeks ago now, surely it should have been fixed by now, if not, remove the option. Another occasion I had to change my delivery address, but the company that used them tried to do that in very good time but it still went to the wrong address. Would never recommend them.