I give 1 star because it's the minimum allowed. The last 2 months it has been a pure nightmare every time a parcel has to be delivered by dpd. I'm in Leitrim, Ireland and the courier simply keeps you hostage for days and eventually decided to write that he didn't find me home (even though) I have be n home waiting for him for the last 2 days following for email, and now I have to drive to pick up point...50 on to get my parcel? Last month same story, both me and my husband waited for days for parcels, every day a new e-mail with times scheduled and the same courier just couldn't bother... Never ever ever using for again.I sent back the parcel and asked for refund to Amazon writing the reasons... Terrible terrible experience.