Delivery driver knocked at wrong house and classed delivery as rejected, rang customer service who gave me every excuse such as they couldn't try/ look for correct address due to social distancing and couldn't take photo or call to report problem locating the correct address for reasons unknown. I was informed the driver was back at depot 1600 hrs and told he cant go back out and DLD do not work weekends so my flower delivery will have to wait until Monday. The flower company did get them to arrange slot Sat 8:30-10:30 when i called back to query the non existent weekend delivery i was told by a different operator she didn't know why id been told that but that delivery couldn't be guaranteed still by 10:30 and it may be more like 12:00. I will never order anything that goes via this company again.