The first time I couldn’t receive the delivery because apparently the driver didn’t have the right address even though I gave our eir code. So after this I arranged a pick up point, in Oscar Traynor Road to make sure the address wont be missed this time. They again tried to deliver to my address which failed. I got an email on Tuesday saying that my delivery is ready for collection at my Pick up Pont. And now its not in the pick up point either because it says the PIN or Phone number is incorrect. In the tracking history the last update says it was signed by Catherine. No one from my family or none of our neighbours signed for it. Asked everyone. Can I please get an accurate update on this parcel? It was meant to be a birthday gift which is now weeks late. I understand the delay due to Covid-19 crisis but at this stage the delay has nothing to do with it. Can you please rectify as soon as possible?