Shame that I have to actually rate this one star. I ordered a phone around 4pm on a Friday. Was told DPD would deliver on Saturday, I was stunned! I thought wow, that can’t be right, what an amazing service. Little did I know I was right. At 0245 on Saturday the parcel arrived in their Birmingham hub. No movement on Saturday, no movement on Sunday, no movement on Monday, I decided to contact them on Monday twice, once in the afternoon and once in the evening, and was told to contact the seller, bit weird but ok. Monday night at 2056 it has arrived, guess where... The Netherlands!!! (U.K. customer by the way). It states it will get delivered on Tuesday, fair play so I didn’t bother contacting them and assumed it was an oversight or system glitch. No delivery on Tuesday. Contacted DPD via chat this morning and had to ask three times, how it was in Holland? At first they said it was an overseas parcel. Then finally they said it had been re routed and to wait another 24 hours?? I don’t mind mistakes happen, but there is no accountability from this company, I’ve never liked their service or even the attitude of some of the drivers I’ve seen around the North London area. They could have contacted me and said they made a mistake. Absolute sham of a company