Absolutely disgraceful I received an email to say that my parcel had arrived at their depot at Ecclesfield depot and would be delivered on 18 July. I did not receive any further notification confirming my 1 hour time slot and the tracking information just confirmed that my parcel was still at the depot I finally managed to speak to DPD who said that they had spoken to the depot and my parcel was not out for delivery and could not be traced in their depot. My parcel contained 2 whole lobster and side dishes from Cote at Home. It was a special treat for my husband who works for the NHS. DPD do not care and have simply told me to refer the matter to Cote and they can open an investigation. I had already done this. My concern is that 2 weeks ago my sister had a Hello Fresh delivery which should have arrived on Saturday and eventually turned up on Sunday with no explanation. It was delivered from the Sheffield depot and the box had been tampered with I am beginning to suspect that someone may have helped themselves to my expensive and luxury food parcel This is just so nasty at a time like this when treats are necessary to keep us going DPD you should be ashamed of yourselves.