£550 of power tool dispatched by ffx.co.uk within 1 hour of ordering on a Monday afternoon on 24hr delivery. It landed with local dpd office at 10:07 the next morning. Did they deliver that day (Tuesday)? no. Did they put up a "Delivery
day changed to Wednesday at your request" - Yes. Did I request that?- No. Did they deliver on the Thursday when Wednesday was not convenient for me when they said they would?- No. Did they deliver on Friday morning? No. Did their "outbound team" assure after me that they would deliver on Friday afternoon? - Yes. Did they? - No. Would they then upgrade to
delivery over the w/e? No. Did anyone follow up with the registering of a complaint? No. Did I then cancel the order with FFx? - Yes.
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