The drivers attitude is disgraceful (DEAN , South Tyneside ) last parcel was a set of glasses , he made me sign for them before he handed me the parcel , once I took hold of the parcel I could tell the items were broken by the obvious rattling noise , I said I'm not accepting this , he laughed and said you signed for it now , nothing you can do ! This time it was a large glass fish tank , I said let me check it before I sign , he laughed and pressed accepted on his hand held device before I could open the parcel then climbed into the van and drove away laughing , horrible disgusting company and disgusting drivers