Sunday morning, hasty driver didn't read the address properly(road|mews). Showed up at the wrong place. Didn't even try to call. Recieved a mail explaining I missed the delivery. Contacted immediately the customer service to explain the situation and have the driver come back. Nope, didn't care at all. The advisor on the web chat not helpfully at all. Saying the driver could come back today but no guarantee. Saying someone else will come back the next day (aka bank holiday). The make it right service is even more useless. Overall pay extra for a next day delivery and get it when they want to deliver it.