Why businesses use DPD is a wonder to me. They absolutely messed up the delivery of my item even when the seller advised them to deliver the item to my home address and following multiple phone calls from me to DPD to advise them to deliver to my home address. They still tried to deliver to the local store and when the item could not be scanned in by the store, they advised me that it would be delivered to my home address but told the seller they were sending the item back to them as it was undelivered. The seller then advised me of this and refunded my money immediately. Can you believe that when I got home, DPD had delivered the item to my neighbour and now the seller has to spend their money arranging another courier service to pick up the item as I had already placed an order with another seller as soon as my money was refunded. DPD is notorious for bad service and I truly wonder why businesses still use them, to their detriment.
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