The driver that was meant to deliver my parcel (Marius), has made no attempt at delivery whatsoever. Both my partner and I were in the house, and we were in our upstairs bedroom window when we noticed the DPD van being parked outside the house. We both looked at the driver sitting in his van for a couple minutes, waiting for him to leave his van and get my parcel before heading downstairs to open the front door. To our shock, the driver just stood on the pavement at the street and took a picture of my front door, ran towards my door, slipped a missed parcel card through our letterbox, made no effort whatsoever of knocking on the door or to wait more than one second, ran back towards his van and drove off. All the while he was walking towards my house, I started heading downstairs to the front door, but by the time I realised What he had done, he was in his van and drove off without looking back. I then contacted your team on the live chat, and they basically told me there was nothing they could do and I would get a re-delivery tomorrow. No delivery attempt was made. He was being too lazy to knock on our door or to do his job properly, just slipped a card through our letterbox and drove off. I am also nearly certain that he saw us staring at him from the windows, but he made no effort to deliver the parcel nonetheless. I find this absolutely unacceptable. I have paid £6.85 for this delivery, and would have expected my parcel to be delivered the next working day as promised. This parcel was not delivered due to no fault of my own, and I should therefore be entitled for a refund on my shipping cost. I am now forced into organising for someone to be there to receive this parcel tomorrow, when we had other plans.