First it toke ages to receive the parcel, the parcel went back and had to come back again. The presented excuse was that they wouldn't find the address, when every time we order something, food or any kind of online order, we always got our orders delivered with any problem and confusion, and obviously the same adress details are given. You might start thinking educating your workers in basic orientation skills, maybe some geography lessons and how to use google maps and critical thinking.   For the forth time the parcel I've received was completely damaged, most things broken inside, even with the contents all inside strong plastic bags, things still arrive in awful conditions. You should hire people with proper physical and mental conditions, able to carry things and not throwing them. How can you have weak people performing this job. Defenetly we are looking forward to use a different company for further deliveries, even knowing we stupidly have been using DPD for the last 5 years. But there isn't any kind of improvement, incompetente people still "working"  and I doubt things will change.