Do not buy from Dressinn!!!! I have been in contact with them multiple times in regards of the item arriving damaged because the hat came in a bag instead of a box. I find their answer absolutely not appropriate as I got told that it will adjust itself with time…. I collect hats and first I never received a hat in a bag and second it doesn’t adjust itself. I’ve asked for a prepaid label for a return as it’s damaged for a full refund and got told it will be at my own expense!! This isn’t acceptable as it’s damaged and it’s their fault and considering that they also advertise 100% garantire satisfied!!! This is so frustrating and false advertising to not talk about its been over a week dealing with this and their bad customer service.