I wish to read all these reviews below before to deal with this company. Many people with the same issue. WHAT A SHAME! I made a purchase which suppose to be in Canada Dec. 7 to Dec 13 as they indicate in their web site and still as today Jan. 12 waiting for delivery. I have send several email to their customer service and the excuse it is: covid and covid delays.... They do not know where it is or if it is lost! I AM NOT SURE IF EVEN THEY SEND THE ITEM TO MY COUNTRY??? Even they refuse to give me my money back! It is a not responsible company to deal with.. I wish I knew.... Order number: 27056860 Date of order: 2021-11-30