Every time Dunkin makes my order incorrectly, I call customer service, who is only interested in finding fault with the franchise and not in refunding or crediting my order. I usually order a large latte which costs about $7. I feel that their customer service has dropped the ball too many times. I will start buying from Starbucks or Panera Bread more. Their customer service caters more to the customer and not to their corporate base.
6 months ago
Dunkin' Donuts has a
2.3
average rating
from
70
reviews
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