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Jane
I ordered a sofa through Claytons Carpets and the courier DX ..where due to deliver it today. I even got a text last night, to say the delivery slot was between 10 and 12 today. At 12 I started to track the driver. It said at 12.27 they were in Hertford (this is 40mins away). At 12.32 it said they had attempted delivery!!!!!! A total lie and one which can be proven with my screen shots. I contacted C.C and DX . The lady (Gillian) at DX , put the phone down on me!! I continued to phone and so did CC. Eventually DX said it WAS NEVER ON THE VAN!! ... I still do not know where my furniture is or when it will be delivered. DO NOT USE THIS COURIER COMPANY and make sure you check when ordering something, that it ISNT DX the delivery.. i LOOK TO TAKE THIS FURTHER. They should be shut down.
4 years ago
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DX has a 1.2 average rating from 1,882 reviews

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