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Anonymous
It’s a pity there is not a 0 stars option. After paying for expedited 2-day delivery, we believed the parcel would arrive by Tuesday. It didn’t. We didn’t receive a tracking number until the Friday, when they sent an email explaining that there had been some delays. The parcel was very important for plans we had on Saturday, so it needed to be delivered either Friday or Saturday morning. On Friday, we tracked the parcel and saw that it was ‘out for delivery’ - well clearly not for us! On the Saturday morning we received an email from them that we were not in and that a note had been left for us in the mail box. We have not left our home for the past week! And when we checked the mail box, there was no such note. All in all, terrible service. ‘Exact delivery’ - absolute tosh. It’s over 4 days late, little to no contact, the tracking is obviously as useful as a glass eye and they’ve lied. Would definitely not recommend!
4 years ago
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DX has a 1.2 average rating from 1,882 reviews

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