I wish I could give 0. I had a delivery for a birthday cake today, got informed that my item will be delivered between 8-6pm. I waited at the door practically all day, there was no delivery. Then at 5:30, it updated to delivered and signed for which was a terrible lie. Called the customer service, they claimed the update was a mistake. That delivery attempted but no one was home. Another big lie because I was at the door waiting and looking out the window. They now suggested delivering next week friday on their available date for a birthday cake!!! What am I supposed to do with a week old cake? Please do not use this service! Very poor service, dishonest and unprofessional.