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Anonymous
Diabolical. DO NOT USE DX DELIVERY. Parcel should have been delivered 3rd December. Advised by e mail everyday that it was to be delivered.. I Have contacted supplier each day since 4th. They have contacted dx and apparently initially parcel didn't even make it onto the van despite dx tracking info. I understand parcel has been out for delivery every day since 5th (except Sunday 6th).it is now 11th. Again I have received e mail from dx saying out for delivery with 'faye',today. The depot is in Newcastle and I think they have so many parcels they start delivery there and never get out as far as weardale!!! They seem unable to adjust delivery route so they start with parcels not delivered the day before and work back to the depot instead.
4 years ago
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