Three failed deliveries. I purposely rebook online and called them to leave delivery instruction on how to access into my flat and even asked them to call my number if there is any problem. But no surprise after waiting for one whole day, I got an email saying I was not home again, for the third time. Ridiculous. Never had issue with other companies like Amazon prime, royal mail, hermes and Dhl. As bad as yodel. No other company had problem to access my flat. Update after two months, I asked the seller to refund two months ago and got refunded by Amazon immediately. But this morning I got a rude phone call this morning saying I have a delivery, I had no idea what it was, so I asked the driver, he rudely replied ur delivery and u dunno. Turns out it is the parcel I ordered two months ago and they missed three times and I already got the refund. What a joke, what a quality of service and attitude. Glad that they finally got the delivery instruction correct after two months. Avoid DX and Yodel at all cost.