My wife paid extra for a healthcare product to be delivered the following day. DX made no attempt to deliver (I am at home on furlough) and as a result left no card. Their site said they had attempted delivery and left a card. We arranged redelivery for the following day and again nothing. Contacting them was useless as they said that they had no record of the item (even though according to them they had attempted delivery). They referred us back to the supplier who can't help as the courier has the item. Avoid DX at all costs they are rude and will lie point blank to you.