Absolutely awful, they promised a delivery of my passport on Monday for an essential flight on Wednesday for employment, and they didn’t deliver because of a minor road closure on a nearby small country lane. Didn’t even call me or notify me that the driver couldn’t be bothered. Ironic thing is all day Amazon and other couriers have been delivering non essential items yet apparently to DX an urgent return of a US visa promised by the US embassy isn’t important enough for a 2 minute detour.
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