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Anonymous
One star is too much! I was due a delivery of doors from bnq I was given 3 different days even more different time slots. I was Swapping shifts at work to be in, Needles to say none showed up, no phone calls, no emails absolutely nothing. Resulting in my joiner being cancelled. Customer service is an absolute joke, after half an hr que they promised me it would be that day before 1pm I asked to speak to manager and was told she was too busy to talk. She would ring back. Just like the other reviews said.. no manager rings you back. They lied again. Ended up cancelling doors with bnq for refund. Sadly we won’t ever order off bnq again due to them using DX. Neither will we recommend them. By far the worst delivery service out there and if we know someone uses them we just simply won’t purchase from them. Still no explanation why we was messed around so Much and no apology, absolutely nothing. Still waiting on that “busy” manager call back too.
3 years ago
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DX has a 1.2 average rating from 1,882 reviews

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