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Sue
Incorrect information on tracking. Claimed courier had tried to deliver and had left calling card. 1 day staying in wasted. Tracking said delivery would be the following day and was confirmed by automated phone service. Day 2 wasted because no delivery. Tracking gave a 3rd date. Didn't want to waste another day but nit able to speak to anyone on the phone and chat line busy! Phoned company my order came from and they discovered it wouldn't come til the next day. Another day wasted. Emailed DX customer service and had prompt reply. Hopefully my order will arrive as promised and my awaited plant won't be dead. A hopeless company.
3 years ago
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DX has a 1.2 average rating from 1,882 reviews

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