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Tom
Appalling service, I'm waiting for delivery for third time now. First it was incomplete address (it wasn't) now it's "we missed you". I've been at home all day and I can see the driveway. Also there's no calling card if you missed me. I tried to phone provided number, it's fully automated and redirect me to a chat on the page. Unfortunately the chat is inactive as there are no advisors at 4pm so well within working hours! The only response I could get was twitter. Even then I was faced with catch 22. I can either opt for re-delivery by drivers that don't deliver and provides excuses or collect from depot, which I can't use because I have no calling card. I know delays and mistakes happens but what I do not tolerate is being lied to (incomplete address and not being at home). I will be actively avoiding ordering via you again. Tracking number: 1571440521
3 years ago
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