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Donna Baker
Misleading Tracking Parcel expected Tuesday. Had a 2 hour window between 2-4. Did not turn up, checked tracking after this and it said standard all day, never arrived. Looked at tracking history where it states delivery had been attempted and calling card left. No delivery was attempted and no calling card was left, I was in all day. Apparently is out for delivery today (Wednesday). Poor service. UPDATE: Day 2 Wednesday: waiting for delivery, delivery slot 3:09-5:09. Now past 6pm and no parcel delivered! At 8pm updated tracking saying that they were unable to access address! This is a lie, Unbelievable. I live in a normal street, no restrictions. DAY 3 UPDATE: Delivery slot 16:27-18:27. Been checking the tracking on and off all day to see if the slot was still the same, been the same all day, courier has been in the area all day. At 15:55 checked the tracking and the courier is now 25 miles north of my address. 99% certain I will not be receiving my delivery today. Now time to lodge complaint with courier company and company I have purchased my item from. Terrible service. I have sent a screenshot to company of the tracking and map showing at 16:08 driver was back at the depot where it had started in the morning. No attempt of delivery today.
2 years ago
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DX has a 1.2 average rating from 1,882 reviews

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