Terrible. First two failed delivery attempts not their fault - i was not in. Third time however...sent it to a different address so i would get a better chance of receiving it. Tried to track but wouldnt let me. No emails, nothing. Phoned and the automated machine told me, after asking for postcode and tracking details, that it would be delivered between 9 am and 6pm. It is currently 6.06pm and the delivery has not arrived after my poor mother in law waiting at home all day for it. Called again only for the same thing to happen. Called a different number and they said they had closed. Stupid online text on the website doesnt work either. Terrible company. "Deliver Exactly" they do not deliver exactly at all. They do not deliver! Looks like my mother wont be getting her birthday present which is almost a week late. Tip for DX - customers prefer to talk to humans not computers.